Information
What area's do we cover?
We cover Taunton and surrounding areas in Somerset. Please contact us to confirm if we can deliver to your location.
How long does set up take?
We require 30 minutes to set up and 30 minutes to take away again. Please allow this time when telling us how long you'd like the hire for.
How do we book?
You can book by contacting us through our website, email, or phone. We recommend booking in advance to secure your preferred date.
Is your equipment safe?
Yes, all our equipment is regularly cleaned and inspected to ensure it meets the highest safety standards. Safety is our top priority.
Is it indoor use only?
The bouncy castles can be used indoors & outdoors. However if it's a extremely windy day we may have to cancel the booking if you can't move to an indoor location.
The outdoor games can also be used indoors.
How do I pay?
50% of your total cost is a non refundable deposit. The remainder will need to be paid a week before the event.
What happens if we need to cancel?
If it's bad weather and you cannot have it indoors then unfortunately we will have to cancel your booking and you'll lose the deposit. However if you give us at least 24 hours notice we can move to a different date.
If someone is ill and you have to cancel, the same rule applies as above.
Do you require electric for you equipment?
Yes! If you are hiring a bouncy castle or items that includes lights/power, we do require electric within 25 meters of a plug point.
Im holding my party at home or outside is there anything i need to know?
- We need suitable access to the area you would like setting up if you are unsure if the access to the area is suitable, please send us a photo to double check.
- We are unable to go over ground with sharp stones, nails, long weeds or brambles.Im
- We need to set up on short flat grass if you are unsure if your ground is suitable,
- We will provide an extension lead of 25m but we will need access to a UK 3 pin plug point. If this isn’t possible, please let us know in advance as you will need to hire a generator (4KVA required) This will be at your cost and arrangements
- Please ensure there is adequate parking for a short wheelbase Vauxhall Vivaro van within at least 20m of the setup area. if you are unsure if this is possible, please let us know in advance.
- The setup time takes approximately 30 minutes to unpack, set up and clean, the pack down takes approximately 30 minutes please ensure you factor this into your venue hire times.
- Please ensure the area size is suitable for the equipment you have hired. Our castle sizes and heights are displayed on our website. If you are unsure, please check with us and we will be happy to assist.
Im hiring a marquee for my wedding / party how many plug points do you need?
We need one plug point per item hired if it requires power​.
What are the recommended dates for hiring outside or Inside
For outdoor use, the period from April 1st to October 31st
while November 1st to March 31st is often considered more suitable for indoor
We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.
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